Shipping policy

📦 SHIPPING POLICY

✨ Ready-to-Ship Items: Ship within 1–5 business days

✨ Custom Orders from TikTok Lives: Ship within 1–7 business days

✨ T-Shirts & Sweatshirts: Ship within 5-10  business days

⏳ Business days do NOT include weekends or holidays. Shipping times may vary based on order volume, seasonal demand, or supplier delays — but we always do our best to get your order out fast!

📦 Once your package leaves our hands and is with USPS, we are NOT responsible or liable for delays, lost packages, or damage during transit. Any shipping issues must be taken up directly with USPS.

📞 Preferred Contact: Our customer service email

💬 This is the quickest & most efficient way to reach us.

🗓 Hours: Monday–Friday (weekends are family time). Please allow 24–48 hours for a reply — multiple messages will delay our response.

Please understand that any manufacturing/shipping delays are out of our control and we will do our best to keep you up to date should any delays arise. When placing an order with K&K Hat Co.  you are agreeing to not hold K&K Hat Co. liable for any delays in receiving or shipping your paid for items as a result of inclement weather, an act of God, a worldly pandemic, or any natural disasters that are out of our control.